Hello, I’m Alex Shaw
As a Senior Product Designer with over 6 years years of experience in healthcare and tech, I combine meticulous design craft with research-driven strategy to turn complexity into measurable outcomes.
Experience
CareSource
2024 - Now
I lead the strategy and design of healthcare applications that help streamline internal processes and enhance care delivery for our members. By driving discovery, usability testing, and cross-functional collaboration, I deliver user-centric solutions that support company growth.
Fort Robotics
2022 - 2024
I led the end-to-end design of a robotics web and mobile application, focusing on reducing downtime and improving operational efficiency. I combined user research, design mentorship, and collaboration to deliver impactful solutions and establish scalable design practices.
Matchbox
2021 - 2022
Drove user experience improvements across multiple industries, collaborating with developers, project managers, and clients to ensure design integrity, user-centered solutions, and alignment with business goals—resulting in improved outcomes and client satisfaction.
Caleres Inc.
2019 - 2020
Contributed to the successful redesign of e-commerce sites across 12 brands, leading to a 15–28% increase in sales through improved user flows and consistent user experiences. Conducted user research and usability testing to identify pain points and guide feature enhancements.